My

online registered letter
Terms and Conditions of Use, Sale, and Subscription
These General Terms and Conditions of Use are up-to-date as of 22/11/2022.
Article 1. Preamble
These General Terms and Conditions of Use are offered in French.

This page defines the General Terms and Conditions of Use of the LREL.NET Site and the contractual relations between any User or Client of the Site. By browsing the Site, the User acknowledges having read and agrees to comply with them. These T&Cs may be modified at any time and without notice by LREL LTD. They will come into effect from their posting on the Site.

By placing an order, the Client accepts our General Terms and Conditions of Use and the policy for the protection of personal data. Therefore, they authorize LREL.NET to send the letter(s).
Article 2. Definitions
For the purposes of these TOU, words that are capitalized in their entirety or with the first letter capitalized, whether used in the singular or plural, shall have the following meaning:

" TOS" means these Terms and Conditions of Use.

" Company " : refers to the Company which publishes and owns the Website.

" Professional Partner(s)": refers to all the professionals and all types of experts independent of the Company, who have assisted the Company in the creation, implementation and optimization of the Services.

" Website": refers to the online electronic service published by the Company, accessible at the address "LREL.NET", as well as all the pages and URLs attached to it and all its variations.

" Services": means the services provided by the Company on the Website as described in Article 4 of these GCU.

" Client": refers to any individual of legal age, or any legal entity, using the Services offered on the Website or having subscribed to the Subscription Services by creating a client space. It is specified that any stipulation of the present GCU which is not opposable to private individuals by virtue of the regulations in force will only apply to professionals.

" Customer Space": means the personal space made available to the Customer upon registration on the Website. This Client Space is accessible online on the Website thanks to a unique identifier (e-mail address) communicated by the Client and a unique password provided to the Client by the Company when it subscribes to the Trial Offer. The Client may update its password from its Client Area, accessible on the Website under the heading "My information". The Customer can also register on the Website and thus create a customer account free of charge.To do so, he must benefit from
" Online assistance": means all the assistance services for managing the account, subscriptions, and procedures for sending mail that the Customer benefits from through the Customer Service.

" Customer Service": means all operators who can assist the Customer with any request through an e-mail exchange.

" Subscription " : means the monthly subscription fee to which Customers may subscribe on the Website. The Client subscribes to the Services for a fixed period of thirty (30) clear days as of the confirmation by the Company of the creation of its Client Space. This subscription will be renewed by tacit agreement for an identical period of thirty (30) clear days each month until the Client cancels. In the context of the Trial Offer, the Subscription

" Trial Offer": means the Service allowing the Customer to send a first registered letter with acknowledgement of receipt (one-page document, printed in B&W) at the special rate of €0.90 including tax, before the Subscription is taken out. The Customer's registration to the Trial Offer automatically leads to the subscription to the Subscription.

" Trial Period": means the seven (7) days period after purchase/subscription to the Trial Offer during which the Customer benefits from access to the Website without being charged the Subscription price. The said Trial Period is always included in a Trial Offer.

" Money Credits": means the virtual currency used on the Website to send registered letters online with acknowledgement of receipt in the customer area.
Article 3. Customer consent - General - Conditions of access to the site and the service
The Company provides Customers on the Website with the Services as described in Article 4. To purchase and/or subscribe to the Services, the Customer will follow the steps of the process indicated on the Website. He will fill in all the fields allowing him to be identified, to choose the Services and the payment methods.

Before using the Site, the Customer must ensure that he has the technical and IT resources allowing him to use the Website, and that his browser allows secure access to the Website. The Customer must also ensure that the computer configuration of his hardware/equipment is in good condition and does not contain any viruses.

By using the Website and using the Services, the Customer acknowledges and confirms having read, understood and accepted these T&Cs in their entirety without any reservations.

The general conditions applicable to the Customer are those in force on the day of his order or his connection to this Site, any new connection to the personal space entailing acceptance, where applicable, of the new general conditions.

The Company reserves the right to modify these T&Cs, which will take effect as soon as they are published on the Site and will be applicable to any new Purchase or Subscription on the Website.Any changes cannot have any impact on Purchases or Subscriptions made on the Website prior to their publication, which remain subject to the T&Cs as accepted by the Customer when validating each purchase. The Customer is invited to read the General Conditions each time he uses the Services of the Site, without it being necessary to notify him formally.

The Company is a technical service provider which manages a technical and software infrastructure and which makes available to Customers on its Website a solution for sending mail through a Trial Offer and/ or a Subscription.

The Company, in accordance with applicable regulations: - Is not affiliated with a postal service, - In no way guarantees the feasibility or accuracy of requests to send mail, letters, - Does not collect no information without prior consent.

The Company cannot under any circumstances be held liable for any omission, inaccuracy or any error contained in the Trial Offer or the Subscription that the Company markets and which would be at the origin of direct and/or indirect damage caused to a user or any other person.

The nullity of one of the clauses of this contract will not entail the nullity of the other clauses of the contract or of the contract as a whole, which will retain their full effect and scope. In such a case, the parties must, as far as possible, replace the canceled stipulation with a valid stipulation corresponding to the spirit and the object of these presents.

The absence of exercise by "LREL.NET" of the rights which are granted to it by the present can in no case be interpreted as a waiver to assert the said rights.

The Customer is informed that he has the possibility of registering on the list of opposition to cold calling at the address: http://www.bloctel.gouv.fr/

The stipulations of these general conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.

The Customer acknowledges that:

- requests to send mail, letters are generated as a result of the Customer's action and are not subject to any supervision work and modification by the Company.

- the Company can in no way be held responsible for delivery problems.

- it is strictly forbidden to send mail via the Trial Offer or the Subscription whose content would be illegal, and more broadly therefore the content would be listed among the following points: Anonymous letter , Insult text, Threatening text, Illustrations not provided by the Company and for which the user does not have the exploitation rights, image, text and photo of a pornographic, racist, pedophile, violent nature, or any form prohibited by the law of the country of origin and destination. The Company reserves the right to alert the authorities in the event of detection of illegal content in a letter.

- the Company can also in no way be held responsible for the content of a letter that could harm others, a company, an organization, or any association, or that is illegal .

Access to the site is ensured on a continuous and permanent basis, except in cases of force majeure or events beyond the control of the company LREL LTD, and subject to any breakdowns and necessary maintenance interventions to the proper functioning of the site. Furthermore, due to the very nature of the Internet, "LREL.NET" cannot guarantee that the site will operate 24 hours a day, 7 days a week.

LREL LTD reserves the right to any time to modify, temporarily or permanently interrupt all or part of the services, without having to inform Internet users in advance. "LREL.NET" cannot be held liable against you or against any third party for any modification, suspension or interruption of the service.
Article 4. The service offer
4.1 Service for sending recommendations
The purpose of the "LREL.NET" online registered letter sending service is to allow the User or the Customer to produce a Document, so that it can be sent to the Recipient indicated by the Customer.

By sending paper recommendations: The Document will be printed, put in an envelope and sent by registered mail with acknowledgment of receipt by our partner Maileva-La Poste. This electronic registered letter offers the same guarantees as its paper equivalent. The “LREL.NET” online recommendation sending service is accessible from France and abroad. However, shipments are materialized and deposited in metropolitan France, and can only be sent to metropolitan France and overseas departments.

4.1.1 Overview, verification and validation of the Document
After completing the entire form, the User or Client accesses the preview of his Document. He is solely responsible for verifying and validating his Document. The Site cannot under any circumstances case be held responsible for the consequences related to the negligence of the User or the Customer.The User or the Customer therefore undertakes to read the preview of the mail, to view it in its entirety, to check that the overview corresponds to the Document he wishes to send to his Recipient.After this verification, the User or the Customer can modify his Document, or validate his order and proceed to the payment of the sending of the letter (B&W) by registered mail with acknowledgment of receipt.

No modification will be possible after validation of the order. The Site can in no way be held responsible for the consequences linked to the negligence of the User or the Customer.

After payment, the Customer can modify the content of his n Document, until 11 p.m. on the day of the order. He will then have access in his customer area to a copy of his mail in PDF format.

4.1.2 Sending money order
The use of the Service implies that the Customer designates the Site as the sender of the mail. By ordering and paying for the service, the Customer gives the Site a mandate.

This mandate allows the Site to supervise the sending of mail to its partner Maileva-La Poste, but also to manage the follow-up of the distribution of the letters, as specified in article 5 of these General Conditions of Use.

4.1.3 Printing, enveloping and delivery
In the context of a registered paper mailing, De Post-La Poste time-stamps the Document (affixing a time stamp), secures it by encrypting it, using a process that guarantees the integrity of its content and its author before any transmission to the recipient. La Poste establishes an electronic proof of deposit at the end of this procedure, which will be available for download in the customer area. The Document generated by the Customer is printed in black and white and enveloped by Maileva-La Poste. The Document is sent through the postal distribution network and delivered by hand against signature, insofar as it is a registered mail with acknowledgement of receipt. The notice of receipt will then be available for download in the Customer's tracking space. If the Document cannot be delivered to its recipient, the Customer will be informed in his mail tracking. The time between the order date and the receipt of the acknowledgement of receipt may vary depending on the courier, and is beyond our control.

4.1.4 Responsibility
LREL LTD is not responsible for the content or validity of Documents exchanged between the sending Customer and the recipient. LREL LTD is not responsible for the content or the expected legal value of the Documents sent, nor for their assessment by any administration or jurisdiction. The Client is responsible, in the same way as the recipient, for the verification and acceptance of the Service, which is his responsibility in accordance with the present document.

LREL LTD and its partners undertake to respect the legal obligations concerning the secrecy of correspondence sent by telecommunication. In the event of proven poor performance of the Service attributable to LREL LTD or its partners, LREL LTD will reimburse the amount corresponding to the price paid by the Customer for the sending of the Document concerned by the poor performance of the Service, to the exclusion of any other compensation (the price paid by the Customer corresponds to the maximum amount of the compensation).

4.2 MyResil
The purpose of the MyResil online termination service is to allow the User or Customer to generate a Document (termination letter), so that it can be sent to the Recipient selected by the Customer.

4.2.1 Document creation
The User or Customer generates his letter by filling in the fields of a form dedicated to the contract he wishes to terminate. The content of the letter is a generic template.

4.2.2 Sender's, recipient's and billing address
The User or Customer fills in his contact information. If the Customer is logged in and has filled in his postal address in his customer area, it will be filled in automatically. Some cancellation services offer pre-registered recipient addresses. LREL LTD strives to offer Internet users the most reliable and qualitative information available, but cannot guarantee its accuracy and completeness. When the User is not connected to an account, or when the Customer has not entered postal information in his customer area, he will have to enter it himself at the end of the process. This information will be visible on the Customer's invoice.


4.3. Subscription Services
In order to take advantage of the Service, Customers must purchase a Subscription. The characteristics of the Subscription (in particular its price and initial duration) are specified on the Site ici. The terms and conditions of the Subscription are indicated on the Site.

4.3.1 Bronze, Silver and Gold Packs
In his monthly subscription, the customer benefits from:

-Tracking of routing

-Viewing of current mail

-Viewing of history of processed mail

-Purchase of monetary credits for sending mail

-Access to our cancellation letter templates

- Creation of letter templates

-Mail posted the same day if the request is submitted before 11am

-Additions of contacts and contact lists

-Additions of senders

-Assistance by email

4.3.2 Online support
All of the account management assistance, subscription assistance, and mailer assistance services available to the Customer through Customer Service. When subscribing to a Subscription, the Company provides the Customer with a Support Service with Advisors available by e-mail for any questions or queries about the Website and the Services. The Customer can contact the Advisors from Monday to Saturday from 8am to 8pm (France time). The Company will do its best to answer the Customers as soon as possible
Article 5. Follow-up, history and archiving of mail
5.1 Mail follow-up
Maileva-La Poste transmits the tracking information to the Site, which makes it available to the Customer in its space.

In the case of a registered paper mailing: The Site also manages possible anomalies that could occur in the delivery of mail. If within 7 days after the sending of the registered mail, the tracking does not show a date of receipt by the recipient, the Site sends a complaint to the SSCE Platinium service of the French Post Office, to trigger an investigation on the delivery of the mail. Similarly, a claim will be sent if, within 21 days after the date of receipt by the recipient, the acknowledgement of receipt has not been returned. The Site will endeavour to keep the Customer informed of the sending of these complaints and of the answers to the inquiries, in its follow-up space.

5.2 Shipment History and Archiving
The history of mailings and archiving of documents is accessible on the Customer's tracking area, after the Customer has logged in to his account. The documents saved are the copy of the mail, the invoice, the proof of deposit, the acknowledgement of receipt, the response of the Post Office to an inquiry if applicable. In accordance with the legislation in force, the Site reserves the right to delete personal data after 3 years of inactivity on the part of the Customer, including the copy of the letter
Article 6. Ordering services on the website and subscription
6.1. The Services offered on the Website are described and presented with the greatest possible accuracy. The Company reserves the right to correct the content of the site at any time, without having to notify the Customer. The Customer selects the Services he wishes to purchase, and can access the summary of his Order at any time.

6.2. The summary of the Order presents the list of Services that the Customer has selected, and includes any additional costs in addition to the price of the Services. The Customer has the possibility to modify his Order, his information, and to correct any errors before proceeding to the acceptance of his Order.

6.3. After having accessed the summary of his Order, the Customer confirms the acceptance of his Order by ticking the validation box of the T&Cs, then by clicking on the Order validation button. A clear and legible mention of payment appears next to the Order validation icon to ensure that the Customer explicitly acknowledges his obligation to pay for the Order.

6.4. After acceptance of the T&Cs and validation of the Order with payment obligation, the contract is validly concluded between the Company and the Customer and binds them irrevocably.

6.5. After the validation of his Order and in order to be able to proceed to the payment, the Customer enters the billing details. The process for receiving the Services is described in article 8 of these T&Cs.

6.6. The Company sends an order confirmation by e-mail to the Customer, containing the elements of the summary of his Order as well as his access to the Customer Area.
Article 7. Prices and Terms of Payment
The applicable prices are those displayed on the Site on the day of subscription. These prices may be modified at any time by "LREL.NET" for any subsequent order. The prices displayed are only valid on the day of the order and have no effect for the future.

The Service for sending registered letters online on the LREL.NET Site is available by Subscription starting at €29 including tax per month, and varies according to the Subscription selected and the number of pages contained in the Customer's mail. Promotions may apply, they will be detailed on the Site and may be subject to validity conditions.

The means of payment offered on the Site are bank cards (CB, Visa, Mastercard, AMEX), the transaction of which is handled by a secure online payment area. The Site reserves the right to add, modify and delete at any time and without notice, the means of payment mentioned above.

7.1. "LREL.NET" will provide the Customer with an invoice in his customer space after each payment. The Customer expressly agrees to download invoices from his customer area.

7.2. The prices are mentioned on the Website in the descriptions of the Services, in euros (€) all taxes included.

7.3. The total amount is indicated in the summary of the Order, before the Customer accepts these T&Cs, validates his Order, enters and validates his billing details and proceeds to payment. This total amount is indicated in euros (€) all taxes included.

7.4. Any Order on the Website is payable in euros (€) all taxes included. Full payment must be made on the day of the Order.

7.5. Subscribing to a Monthly Subscription implies authorization to debit the Customer's means of payment at the time of the Order as part of the Trial Offer. The payment of the first monthly payment occurs at the end of the Trial Period of this same Trial Offer. As part of a Subscription without a Trial Offer, the payment of the first monthly installment occurs when the Customer validates the Order.

7.6. The Website uses a payment security system through a service provider specializing in online payment security. This system guarantees the Client the total confidentiality of his banking information. The transaction by credit card, carried out between the Customer and the secure system is therefore fully encrypted and protected. This means that the Customer's bank card number is never disclosed in full to the Company.

7.7. The Customer guarantees to the Company that he has the necessary authorizations to use the method of payment, when placing the Order.

7.8. The Company reserves the right to suspend any Subscription or to cancel any execution of an Order, whatever its nature and its level of execution, in the event of non-payment or partial payment of any sum which would be due by the Customer to the Company, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the site and the payment of an Order.
Article 8. Reception of the service(s) and access to the platform
8.1. The Company undertakes to deliver the Services within the period agreed in these T&Cs. The Customer is informed by e-mail of the completion of the Service(s).

8.2. It is the responsibility of the Customer to maintain the confidentiality and security of his identifiers allowing him to access his Customer Area. The Customer must immediately inform the Company of any unauthorized use of his identifiers. The Company cannot be held responsible for any loss or damage resulting from the Customer's inability to protect his access credentials to the Customer Area.

8.3 The Customer must ensure that the information provided to the Company is correct, and that it remains so until complete receipt of the Service(s) ordered.The Customer therefore undertakes to inform the Company of any change in billing details that may occur during or after the Order by sending, without delay, an e- e-mail to the e-mail address of the Company contact@LREL. FR. Failing this, in the event of delay and/or error, the Customer cannot under any circumstances hold the Company liable.

8.4. The Company will also not be liable if the non-receipt of the Services is due to the fact of a third party outside its intervention.

8.5 The Company can in no way be held responsible in the event of delay in the delivery of a letter, in the event of loss or damage to a letter, or in the event of the return of a letter to the sender.
Article 9. Assistance service
9.1. Following any Subscription, the Customer may contact the Company's customer service for any assistance, clarification or for any complaint.

9.2. The Company's Customer Service is accessible Monday to Saturday from 8 a.m. to 8 p.m. (metropolitan France time) via:
Telephone: 01 88 40 56 66
Email: contact@LREL.NET
Article 10. Application and opposability of the T&Cs
10.1. The purpose of these T&Cs is to define all the conditions under which the Company markets the Services as offered for sale on the Website to Customers. They therefore apply to any subscription to a monthly Subscription and /or a Trial Offer by the Customer.

10.2 The Customer acknowledges and confirms having read, understood and accepted these T&Cs in their entirety without any reservations before taking out a Subscription and/ or a Trial Offer on the Website.

10.3. Subscription to a Subscription and/or a Trial Offer therefore constitutes acceptance of these T&Cs.

10.4. Any contrary condition set by the Client, in the absence of express acceptance, is unenforceable against the Company regardless of when it may have been brought to its attention.

10.5. The fact that the Company does not take advantage at any given time of any provision of these T&Cs, cannot be interpreted as being worth waiver to subsequently invoke any provision of said T&Cs.

Validation of these T&Cs by the Customer or User will be deemed to have the same value as a handwritten signature on their part. The Client or User acknowledges the evidentiary value of the automatic registration systems of "LREL.NET" and, except for him to provide proof to the contrary, he waives the right to contest them in the event of a dispute.
Article 11. Obligations of the customer
11.1. The Customer undertakes to comply with the terms of these T&Cs.

11.2. The Customer undertakes to use the Website and the Services in accordance with the Company's instructions.

11.3 The Customer agrees to refrain:

- From using the Website in any unlawful manner, for any unlawful purpose or in any manner inconsistent with these Terms. To sell, copy, reproduce, rent, lend, distribute, transfer or sublicense all or part of the content appearing on the Website or to decompile, reverse engineer, disassemble, modify, display in a form readable by the Customer, attempt to discover any source code or use any software enabling or comprising any part of the Website

- To attempt to gain unauthorized access to the Website's computer system or to engage in any activity that disrupts, diminishes quality or interfering with performance or deteriorating functional ities of the Website.

- To use the Website for abusive purposes by deliberately introducing viruses or any other malicious program and attempting to gain unauthorized access to the Website.

- Infringe the Company's intellectual property rights and/or resell or attempt to resell the Services to third parties.

- To disparage the Website and/or the Services as well as the Company on social networks and any other means of communication.

11.4. If, for any reason, the Company considers that the Customer does not comply with these T&Cs, the Company may at any time, and at its sole discretion, remove its access to the Website and take all measures including any civil and criminal legal action. against him.
Article 12. Waiver of the legal right of withdrawal - Cancellation and refund of a Subscription - Monetary Credits - Packs - Complaint
12.1. In accordance with Article L.121-25 of the Consumer Code, the Customer acknowledges that the Services provided by the Company will be performed before the end of the legal withdrawal period and therefore expressly waives their right of legal withdrawal.

12.2 The Customer nevertheless has a period of six (6) days from the validation of the Order within the framework of the subscription of a Subscription with Offer of try to contact the Company by e-mail to request the cancellation of any Monthly Subscription subscription or make the cancellation on the unsubscribe page.

12.3 The Company shall not be liable for any change in the Customer's bank details since the date of the Order making it impossible to reimburse the Customer.In such a situation, the Customer is invited to contact the Company in order to agree on another means of reimbursement or to contact his bank. The Company té will also not be required to reimburse the Customer if it is proven that he is the source of bank fraud, consisting in particular of a false declaration of loss or theft of his bank card following the purchase of a Service on the Website. In such a situation, the Client will in particular remain liable for payment of all sums due to the Company.

12.4. You are entitled to cancel your purchase of unused monetary credit, provided you inform us within 14 days from the date of the order creation. You are required to notify your decision to withdraw by means of an unambiguous declaration: mail, email or in the contact area of ​​our site "LREL.NET". This notification must contain your name, geographical address, and when available, your telephone number and your e-mail address. We will refund the cost of purchasing your monetary credit within 14 days.
Article 13. Termination of the monthly subscription
13.1. Any subscription to a monthly Subscription by the Customer is granted for an indefinite period and without commitment of duration. The Customer may terminate his monthly Subscription at any time by notifying the Company of his wish to terminate by e-mail, chat or telephone or by proceeding to the termination himself from the Customer Area ("My Information" article) or on the Website.

13.2 Any termination will take effect from the end of the month of the subscription which remains due. From the effective date of termination, the Customer has access to the Services mentioned in article 4.
Article 14. Liability
14.1. The Company implements all appropriate measures to ensure the Customer the supply, under optimal conditions, of quality Services. However, it cannot under any circumstances be held liable for any non-performance or poor performance of all or part of the services provided for in the Order, which would be attributable either to the Customer, or to the unforeseeable and insurmountable fact of a third party unrelated to the Order, or a case of force majeure. More generally, if the liability of the Company were to be engaged, it could not in any case agree to compensate the Customer for direct or indirect damages or whose existence and/or quantum would not be established by evidence.

14.2. The Company will make every effort to ensure that the Website remains accessible 24 hours a day, 7 days a week, but cannot under any circumstances be held responsible for unavailability linked to constraints inherent in the functioning of the Internet, operations maintenance, any failure or bug, or any event beyond its control or force majeure beyond the reasonable control of the Company.

14.3. The Website may contain links to other sites not published or controlled by the Company, which cannot be held responsible for the operation, content or any element present or obtained through these sites.

14.4. The establishment of such links or the reference to any information, articles or services provided by a third party, cannot and should not be interpreted as an express or tacit endorsement, by the Company, of these sites and these elements nor of their contents.

14.5. The Company is not responsible for the availability of these sites and cannot control their content or validate the advertising, products and other information disseminated on these websites.

14.6. It is expressly stipulated that the Company cannot under any circumstances be held responsible, in any way whatsoever, for the case where the computer equipment or the electronic mail of the Customers rejects, for example due to an anti-spam, the e-mails sent by the Company, and in particular, without this list being exhaustive, a copy of the payment ticket or the summary statement of the Order.

14.7. The responsibility of the Company can in no way be engaged in the event of a delay in the delivery of a letter, in the event of loss or damage to a letter, or in the event of the return of a letter to the sender. It is understood that the Company is only an intermediary whose vocation is to collect the Customer's information and to transmit it to its Professional Partner responsible for the routing of all mail.
Article 15. Personal data
15.1. In accordance with the law of January 6, 1978 relating to data processing, files and freedoms, as amended, the Customer is informed that the Company collects and processes his personal internet data.

15.2. This mandatory information, which failure to answer would block the ordering process on the Website, is as follows: surname, first name, electronic address (e-mail), postal address.

15.3. The Customer is informed that a transfer of his personal data may be carried out to service providers, in particular hosting providers established outside the European Union. The Company has entered into data transfer agreements with these service providers. personal data including the standard contractual clauses approved by the European Commission

15.4 The Customer has the right to oppose, access, rectify and delete personal data concerning him, as well as of one right of opposition for legitimate reasons, which he can exercise under the conditions provided for by law by sending an e-mail to the Company at the address contact@LREL.NET specifying his surname, first name, e-mail address and order number.

15.5. No information concerning the Customer will be transmitted to third parties, except to the Company's service providers for the sole purpose of maintaining and hosting the Site, and executing Orders and within the limits of the information strictly necessary for these. .

15.6. In accordance with CNIL deliberation no. 2013-378 of December 5, 2013, the Company also informs the Customer that cookies record certain information which is stored in the memory of its hard drive. This information is used to generate Site audience statistics and to offer Services according to the Services they have already selected during their previous visits. An alert message, in the form of a banner, asks each person visiting the Website, beforehand, if the Customer wishes to accept cookies. These cookies do not contain confidential information concerning the Customers of the Website.
Article 16. Intellectual Property
16.1. All elements of the Site are protected by copyright, trademark law, designs and models and/or any other intellectual property rights. These elements are the exclusive property of the Company. All of these rights are reserved worldwide.

16.2. The name and brand belonging to the Company, logos, designs and models, stylized letters, figurative marks, and all signs represented on this Site are and will remain the exclusive property of the Company.

16.3. No title or right whatsoever to any element or software will be obtained by downloading or copying elements from the Website. It is strictly forbidden for the Customer to reproduce (except for his personal and non-commercial use), publish, edit, transmit, distribute, show, remove, delete, add to this Website and the elements and software it contains, not more than modify them or carry out any work based on them, nor sell or participate in any sale in connection with this Website, the elements of this Website or any software relating thereto.

16.4. The Company grants the Client a non-exclusive license to use the Website. This license is strictly personal and may in no case be assigned or transferred to any third party whatsoever. The license is granted for the duration of use of the Website and the Simple Documents and Personalized Documents made available to the Client.

16.5. This Website may contain links to other sites not published or controlled by the Company, which cannot be held responsible for the operation, content or any element present or obtained through these sites. The establishment of such links or the reference to any information, articles or services provided by a third party, cannot and must not be interpreted as an express or tacit endorsement by the Company of these sites and these elements nor of their contents.

16.6. Any questions or comments relating to another site should be addressed to the operators of these sites. No link to this Website is authorized without the express prior written authorization of the Company.

16.7. Any use by the Client of the corporate names, trademarks and distinct signs belonging to the Company is strictly prohibited except with the express and prior agreement of the Company.
Article 17. Applicable law and attribution of jurisdiction - Complaint
17.1. United Kingdom law governs the site and these terms and conditions. Any dispute or claim in connection with the use of the “LREL.NET” site is subject to United Kingdom law. Exclusive jurisdiction is given to the competent courts of the United Kingdom.https://LREL.NET/contact

Link to the Online Dispute Resolution (ODR) platform:https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR

7.2. Customer service
The Site's customer service is available Monday to Saturday from 8 a.m. to 8 p.m. at the following non-surcharged telephone number: 01 88 40 56 66, by e-mail at: contact@ LREL.NET or via the contact form available on the website. In the latter two cases, LREL.NET undertakes to provide an answer as soon as possible.

Customer support

Our team is at your disposal to answer all your requests.
Monday to Saturday from 8am to 5pm.

©LREL.NET 2024